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Americans With Disabilities Act (ADA) Overview

Posted by Eric Kingsley | May 06, 2025 | 0 Comments

Living with a disability can bring its own set of challenges. Trying to manage those challenges while dealing with work issues shouldn't add more stress. You have rights, specifically ADA employment rights, designed to protect you from unfair treatment on the job.

Americans with disabilities act

It feels frustrating and isolating when you think your job might be at risk just because of a health condition. Understanding your specific ADA employment rights is the first step toward feeling more secure and knowing how to advocate for yourself effectively.

This guide explains the basics of the Americans with Disabilities Act (ADA) and how it applies to you in the workplace. We'll look at who the ADA protects, what employers must do, and what steps you can take if you face disability discrimination.

Table of Contents:

What Exactly is the ADA?

Think of the Americans with Disabilities Act, often just called the ADA, as a promise of fairness. Passed by the federal government in 1990, this landmark civil rights law aims to stop discrimination against people with disabilities in many parts of public life. This includes critical areas like employment (Title I), state and local government services (Title II), and public accommodations (Title III).

The primary goal of the ADA is to guarantee equal opportunity for individuals with disabilities. It seeks to ensure they can participate fully in society based on their abilities. This means removing barriers and preventing unfair judgments based on physical or mental conditions.

The part of the ADA focusing on employment, known as Title I, specifically prohibits job discrimination. It stops covered employers from treating qualified workers or job applicants unfairly because they have a disability. This protection covers the entire employment lifecycle, including hiring, firing, pay, promotions, job assignments, and training opportunities, promoting equal employment.

But the ADA does more than just forbid discriminatory actions. It also imposes affirmative obligations on employers. They often need to provide reasonable accommodations—changes to the job or workplace—that allow a qualified individual with a disability to perform essential job functions, unless providing such changes causes the employer undue hardship.

Who Does the ADA Protect?

The ADA's protections extend beyond individuals with visible physical disabilities. It covers a broader group of qualified individuals. Generally, the ADA protects you if you meet one of these criteria:

  • You have a physical or mental impairment that substantially limits one or more major life activities.
  • You have a history or record of such a substantial impairment (for example, cancer that is currently in remission or a past mental health diagnosis).
  • You are regarded or treated by an employer as having such an impairment, even if you do not currently have one or if the impairment is not limiting (e.g., an employer believes unfounded rumors about your health).

This three-pronged definition means protection exists whether you currently have a qualifying condition, had one previously, or if an employer simply believes you have one. The crucial factors are the nature of the impairment, how it affects (or affected) your life, or how the employer perceives it. This broad coverage ensures protection against various forms of discrimination based on disability.

Understanding the term "substantial impairment" is important here. It means the impairment limits the ability of an individual to perform a major life activity compared to most people in the general population. The determination of substantial limitation is made without regard to the beneficial effects of mitigating measures like medication or hearing aids (except ordinary eyeglasses or contact lenses).

Which Employers Must Follow the ADA?

Not every business is subject to the employment provisions (Title I) of the ADA. The law generally applies to specific categories of employers. These covered entities include:

  • Private employers who employ 15 or more employees for each working day in each of 20 or more calendar weeks in the current or preceding calendar year.
  • State and local government employers (governmental employers), regardless of their size; these entities are also covered under Title II of the ADA, which pertains to public services and local government programs.
  • Employment agencies that connect job seekers with employers.
  • Labor organizations (unions).
  • Labor-management committees, which are joint bodies involving both management and union representatives.

The 15-employee threshold for private employers is a key point. Very small businesses may not fall under Title I's requirements. However, state or local non-discrimination laws might provide similar protections and apply to smaller employers, so checking those specific regulations is worthwhile.

Furthermore, even if Title I does not apply, state and local governments are covered by Title II. Title II prohibits discrimination against qualified individuals with disabilities in all programs, activities, and services of public entities. This includes employment, regardless of the number of employees the government entity has.

What Does "Disability" Mean Under the ADA?

The ADA uses a specific legal definition for disability, which might differ from how we use the term casually. It's not just any diagnosed medical condition. To be considered a disability under this law, a physical or mental impairment must substantially limit at least one major life activity.

An "impairment" can be physiological (affecting body systems) or mental/psychological. Examples include mobility impairments, visual or hearing impairments, chronic illnesses like diabetes or epilepsy, intellectual disabilities, organic brain syndrome, emotional or mental illness, and specific learning disabilities. The ADA National Network provides helpful resources clarifying these terms.

"Major life activities" are fundamental activities that the average person can perform with little or no difficulty. The ADA Amendments Act of 2008 (ADAAA) expanded this definition. Examples include, but are not limited to:

  • Basic personal functions: Caring for oneself, seeing, hearing, eating, sleeping, walking, standing, sitting, reaching, lifting, bending, speaking, and breathing.
  • Cognitive functions: Learning, reading, concentrating, thinking, and communicating.
  • Work-related functions: Performing manual tasks. Working itself is also considered a major life activity, assessed by limitation across a class or broad range of jobs.
  • Major bodily functions: Functions of the immune system, normal cell growth, digestive, bowel, bladder, neurological, brain, respiratory, circulatory, endocrine, and reproductive functions. This list is illustrative, not exhaustive.

The impairment doesn't need to completely prevent you from doing these activities. It only needs to "substantially limit" your ability compared to most people, considering the condition, manner, or duration under which you can perform the activity. These impairment limits are assessed on a case-by-case basis, focusing on how the condition affects the individual.

What Does "Qualified Individual" Mean?

Being protected by the ADA because you have a disability is only the first part. You must also be a "qualified individual" for the job in question. This means you satisfy two main criteria as a potential or current employee.

First, you must possess the necessary prerequisites for the position. This includes having the required skills, experience, education, licenses, certifications, and meeting other job-related requirements that are applied uniformly to all applicants and employees.

Second, you must be able to perform the "essential functions" of the job. These are the fundamental duties critical to the position, the core reasons the job exists. A qualified applicant or employee must be able to perform essential job tasks either independently or with the help of a reasonable accommodation.

An employer cannot legally refuse to hire you, nor can they terminate your employment, simply because your disability prevents you from performing minor, marginal, or non-essential tasks. The evaluation must center on your ability to handle those fundamental job duties that define the role.

Understanding Your ADA Employment Rights Regarding Accommodations

One of the most significant aspects of your ADA employment rights involves reasonable accommodations. This is a central mechanism the law uses to promote equal employment opportunity. It's about employers making necessary adjustments to enable employees with disabilities to work effectively.

A reasonable accommodation is defined as any change or adjustment to a job, the work environment, or the way things are customarily done that allows a qualified applicant or employee with a disability to participate in the job application process, perform the essential functions of a job, or enjoy equal benefits and privileges of employment. This might involve modifications to facilities, policies, or schedules.

What qualifies as reasonable is highly dependent on the specific circumstances. Factors include the individual's specific needs arising from their disability and the employer's operational realities. While there isn't an exhaustive list, common types of accommodations include:

Here's a table summarizing common accommodation categories:

Category Examples

Accessibility & Environment

Making existing facilities readily accessible (e.g., installing ramps, modifying restrooms, adjusting desk heights). Providing reserved parking spaces. Modifying the workspace layout.

Job Structure & Schedules

Job restructuring (reallocating marginal job duties). Offering part-time or modified work schedules. Allowing telework or remote work arrangements.

Equipment & Technology

Acquiring or modifying equipment or devices (e.g., adaptive keyboards, screen reader software, amplified telephones). Providing ergonomic assessments and furniture.

Policies & Procedures

Modifying workplace policies (e.g., adjusting attendance policies for treatment needs). Changing tests, training materials, or presentation formats. Providing materials in accessible formats (large print, Braille).

Support Services

Providing qualified readers or sign language interpreters. Allowing a job coach or personal assistant on site.

Leave & Reassignment

Granting additional unpaid leave for disability-related reasons (e.g., treatment, recovery). Reassigning an employee to a vacant position if they are no longer able to perform their current job's essential functions due to disability.

The aim is to identify a modification or adjustment that effectively removes a workplace barrier linked to the disability. Excellent technical assistance on accommodation options is available from the Job Accommodation Network (JAN), often at no cost.

How Do I Ask for an Accommodation?

Generally, the responsibility to initiate the request for an accommodation falls on the employee or applicant. You need to communicate to your employer that you require an adjustment or change at work due to a reason connected to a medical condition or disability. You are not required to use specific legal terms like "reasonable accommodation" or mention the "ADA."

Plain language is sufficient. For example, stating, "I'm having difficulty meeting the morning deadline because of the side effects of my medication," or "I need some time off each month for physical therapy appointments for my back condition," is typically enough to put the employer on notice.

Once you make such a request, the employer is obligated to engage in what's known as the "interactive process." This is a collaborative dialogue between you and your employer. The purpose is to clarify your specific limitations and jointly explore potential accommodations that could effectively address those limitations without causing undue hardship to the employer.

Be prepared to discuss your needs openly during this process. Your employer may also request reasonable medical documentation to confirm your disability and the need for accommodation if it's not obvious. Cooperating promptly with reasonable requests for information facilitates finding a suitable solution.

What is "Undue Hardship"?

While employers have a duty under the ADA to provide reasonable accommodations, this obligation has limits. The ADA does not require an employer to provide an accommodation if doing so would impose an "undue hardship" on the operation of the employer's business. Undue hardship signifies an action requiring significant difficulty or expense.

Determining whether a specific accommodation constitutes an undue hardship is not based solely on cost. It requires a case-by-case assessment considering several factors, including:

  • The nature and net cost of the accommodation needed, considering available tax credits or deductions, and potential outside funding (like state vocational rehabilitation services or federal financial assistance programs).
  • The overall financial resources of the facility or facilities involved; the number of persons employed at such facility; the effect on expenses and resources; or the impact otherwise of such accommodation upon the operation of the facility.
  • The overall financial resources of the covered entity; the overall size of the business with respect to the number of its employees; the number, type, and location of its facilities.
  • The type of operation or operations of the covered entity, including the composition, structure, and functions of the workforce; the geographic separateness, administrative, or fiscal relationship of the facility or facilities in question to the covered entity.
  • The impact of the accommodation upon the operation of the facility, including the impact on the ability of other employees to perform their duties and the impact on the facility's ability to conduct business.

An employer cannot simply claim undue hardship based on assumptions or inconvenience. They must present objective evidence demonstrating that the specific accommodation would create a significant burden relative to their resources and operational needs. If one accommodation poses an undue hardship, the employer must consider if alternative accommodations exist that would not.

What Actions Are Considered Discrimination Under the ADA?

The ADA broadly prohibits discrimination based on disability in all terms, conditions, and privileges of employment. This goes beyond obvious actions like refusing to hire or firing someone solely due to their disability. The law covers a wide range of employment practices.

Employers covered by the ADA cannot discriminate against a qualified individual with a disability regarding:

  • Recruitment, advertising, job application procedures, and hiring.
  • Upgrading, promotion, award of tenure, and demotion.
  • Transfer, layoff, termination, right of return from layoff, and rehiring.
  • Rates of pay or any other form of compensation and changes in compensation.
  • Job assignments, classifications, organizational structures, position descriptions, lines of progression, and seniority lists.
  • Leaves of absence, sick leave, or any other leave policies.
  • Fringe benefits available by virtue of employment, regardless of whether administered by the employer. This includes health insurance and retirement plans.
  • Selection and financial support for training, including apprenticeships, professional meetings, conferences, and other related activities.
  • Activities sponsored by the employer, including social or recreational programs.
  • Any other term, condition, or privilege of employment.

Essentially, the principle is equal employment opportunity. An employee with a disability should have the same opportunities and benefits available to employees without disabilities. Any employment decision influenced by an individual's disability status, rather than their qualifications or performance, could constitute illegal job discrimination.

Are There Rules About Medical Questions and Exams?

Yes, the ADA places strict limitations on when and how employers can make disability-related inquiries or require a medical examination. The rules differ depending on the stage of employment. These restrictions are designed to prevent discrimination before an employer has evaluated a candidate's qualifications.

Before a conditional job offer is made (pre-offer stage), an employer generally cannot ask any questions likely to reveal the existence, nature, or severity of a disability. They also cannot require any medical examination. However, they can ask questions about your ability to perform specific job functions (e.g., "Can you lift 40 pounds?" if lifting is an essential function) and may ask you to describe or demonstrate how you would perform job tasks, with or without accommodation.

After a job offer has been extended, but before employment begins (post-offer stage), an employer may require a medical examination and ask disability-related questions. This is permissible only if the same requirement applies to all entering employees in that specific job category, regardless of disability. The results of the medical examination must be kept confidential and stored separately from general personnel files.

Once an employee is on the job, an employer can only ask disability-related questions or require a medical examination if it is job-related and consistent with business necessity. This typically means the employer has a reasonable belief, based on objective evidence, that an employee's ability to perform essential job functions is impaired by a medical condition or that the employee poses a direct threat due to a medical condition. Periodic exams required by other federal laws (like DOT regulations) are also permitted.

Protection Against Retaliation

The ADA also includes vital anti-retaliation provisions. It is unlawful for an employer to retaliate against an individual for asserting their rights under the ADA or for participating in ADA-related processes. Retaliation involves taking an adverse employment action against someone because they engaged in protected activity.

Protected activities include actions such as:

  • Requesting a reasonable accommodation for a disability.
  • Filing a charge of disability discrimination with the Equal Employment Opportunity Commission (EEOC) or a state agency.
  • Testifying, assisting, or participating in any manner in an investigation, proceeding, or hearing under the ADA.
  • Opposing employment practices that the individual reasonably believes violate the ADA (e.g., complaining to management about discriminatory behavior).
  • Helping another individual assert their ADA rights.

Adverse actions can range from obvious ones like termination, demotion, or suspension to more subtle ones like unjustified negative performance reviews, exclusion from training, or undesirable transfers. You have the right to exercise your ADA protections without facing punishment or reprisal from your employer. This protection is crucial for effective federal enforcement of the law.

What To Do If You Think Your ADA Rights Were Violated

If you believe an employer has engaged in disability discrimination against you, failed to provide a required reasonable accommodation, or retaliated against you for asserting your rights, you have recourse. The primary avenue for addressing ADA employment violations is filing a charge of discrimination with the U.S. Equal Employment Opportunity Commission (EEOC).

The EEOC is the federal agency tasked with enforcing Title I of the ADA against private, state, and local government employers (local governments). There are strict deadlines for filing. Generally, you must file an EEOC charge within 180 calendar days from the date the discrimination occurred. This deadline may be extended to 300 calendar days if a state or local agency enforces a law prohibiting employment discrimination on the same basis (often referred to as Fair Employment Practices Agencies or FEPAs).

It is critical to meet this filing deadline; failing to do so may result in losing your right to pursue your claim. You can find detailed information about the charge filing process, including contact information for EEOC field offices, on the EEOC's website. Filing a charge initiates the federal enforcement effort.

Once a charge is filed, the EEOC typically notifies the employer and begins an investigation. The EEOC may attempt mediation or disability discrimination settlement between you and the employer. If the investigation finds reasonable cause to believe discrimination occurred, the EEOC will try to resolve the issue through conciliation. If conciliation fails, the EEOC may decide to file a lawsuit against the employer in federal court. If the EEOC decides not to sue, or if it cannot find cause, it will issue you a Notice of Right to Sue, allowing you to file your own lawsuit.

The EEOC outlaws job discrimination based on disability, and filing a charge is the first step in seeking remedies. Understanding the overlapping responsibilities between the EEOC (primarily Title I) and the Department of Justice's Civil Rights Division (primarily Title II and III, and cases referred by EEOC) can be complex, but the EEOC is the starting point for employment claims. Enforcement activities are coordinated to avoid duplication where possible, as the ADA establishes overlapping responsibilities for certain entities.

What Remedies Are Available?

If an investigation or lawsuit determines that disability discrimination occurred in violation of the ADA, various remedies may be available. The purpose of these remedies is generally to make the individual "whole" – that is, to place them in the position they would have occupied had the discrimination not happened. The specific remedies depend on the facts of the case and the harm suffered.

Potential remedies under the ADA can include:

  • Job reinstatement, hiring, or promotion that was unfairly denied.
  • Back pay (compensation for lost wages and benefits from the time of discrimination up to the judgment).
  • Front pay (compensation for estimated future lost wages and benefits, sometimes awarded when reinstatement isn't feasible).
  • Provision of the reasonable accommodation that was wrongly denied.
  • Compensatory damages for actual monetary losses resulting from the discrimination (like medical expenses) and for future financial losses, emotional pain, suffering, inconvenience, mental anguish, and loss of enjoyment of life.
  • Punitive damages, which may be awarded in cases involving intentional discrimination or where the employer acted with malice or reckless indifference to the individual's federally protected rights. (Punitive damages are not available against governmental employers).
  • Payment of attorney's fees, expert witness fees, and court costs.
  • Policy changes or training requirements imposed on the employer to prevent future discrimination.

Caps exist on the amount of compensatory and punitive damages that can be awarded, varying based on the size of the employer. An experienced disability discrimination attorney can help assess the potential remedies applicable to your specific situation. Remember, the goal is fair treatment and equal employment opportunity.

State Laws May Offer More Protection

It's important to remember that the ADA provides a federal baseline of protection against disability discrimination nationwide. However, many states and some localities have enacted their own anti-discrimination laws. These state or local laws sometimes offer protections that are broader or more extensive than the federal ADA.

For instance, some state laws may apply to smaller employers (those with fewer than 15 employees) who are not covered by Title I of the ADA. State laws might also have a broader definition of "disability," encompassing conditions that might not meet the "substantial limitation" requirement under the ADA. They might also have different procedures or longer deadlines for filing complaints.

State civil rights divisions or human rights commissions often handle enforcement of these laws. Sometimes these areas intersect with fair housing laws or requirements for federal financial assistance recipients. Checking the specific laws in your state or city is always recommended to fully understand the scope of your rights and available options. Your state might have additional affirmative action requirements for public employers as well.

Navigating workplace challenges related to a disability can seem difficult. However, knowing your rights under both federal and state law is empowering. The ADA and related laws provide essential protections intended to ensure you are evaluated based on your skills and abilities, not on stereotypes or assumptions about your disability.

Conclusion

Feeling secure and respected at work is something everyone deserves. Understanding your ADA employment rights is a fundamental part of achieving this if you have a disability. This federal civil rights law establishes a framework to prevent unfair treatment and require employers to provide necessary adjustments, fostering equal employment opportunity.

From identifying what constitutes a disability and who qualifies for protection, to comprehending the process for requesting reasonable accommodations and knowing what actions constitute discrimination, being informed is your best defense. The ADA prohibits discrimination and mandates a pathway toward inclusion in the workplace.

If you suspect your ADA employment rights have been violated by an employer, whether private or a local government entity, remember that resources and legal protections are available. Do not hesitate to seek guidance from the EEOC, your state's rights division, or an attorney to explore your options and uphold your right to fair employment.

About the Author

Eric Kingsley
Eric Kingsley

Eric B. Kingsley is a founding partner at Kingsley Szamet Employment Lawyers in Los Angeles. A leading California employment attorney with nearly 30 years of experience, Eric and his firm have recovered more than $300 million in verdicts and settlements for workers. He has litigated over 150 class actions involving wage and hour violations, wrongful termination, workplace discrimination, and harassment. Eric holds an AV Preeminent rating, is a “Best in Law” Award winner, a Consumer Attorneys of California Presidential Award of Merit recipient, selected to Super Lawyers, and a frequent speaker on employment law issues.

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